Global Crew Management is the international maritime specialist that monitors the changing environment for shipowners and offers optimum service to its customers. From our headquarters in Groningen, the Netherlands, we have been offering our services to many shipping companies for more than 17 years. Our head office in Groningen is located in the vicinity of ports such as Delfzijl, Amsterdam, Rotterdam, Bremen and Hamburg.
We have many international staff and can serve our customers professionally and personally in many different countries. Our shore staff has more than 50 years of experience in the shipping and offshore industry.
Our years of experience make us a reliable, professional and a flexible partner in the maritime sector. We offer our customers a dedicated crew manager who looks after your interests 24/7 and selects the crew that suits you best. We take your personnel policy, ship type, cargo and engine room requirements into account. The crew managers appreciate personal contact; they visit the ship, the crew and the client on a regular basis.
Our core values are:
Your requirements and wishes are priority. In close cooperation with you; the customer, we develop a tailor-made service package. “Your success is our success!”
Top quality: our certified processes guarantee our quality. Our organization is certified by DNV for NEN-EN-ISO 9001: 2015 and for Crew Manning Offices and Private Recruitment and Placement Services based on the requirements of the Maritime Labor Convention 2006.
Efficient services: we deliver top quality services in a short turn around time at competitive rates. We offer our customers a dedicated crew manager, who looks after your interests 24/7 and selects the crew that suits you best. We take your personnel policy, ship type, cargo and engine room requirements into account.
We guarantee open and transparent communication. All our offices work with a uniform personnel information system that is also accessible by the customer, as a customer you get access to the crew data, including online access to the certificates.
The Global team monitors the quality of its seafarers by using professional testing software, video conferencing and an advanced crew appraisal system.
With our personal approach, we have established long-term relationships with our customers and accounts in amongst others Ukraine, Russia, Romania, the Philippines, the Netherlands, Indonesia, Germany and China.
Nowadays, any development in the field of international maritime and state laws has a major impact on operational crew management. There are potential changes in taxes, STCW, national and flagstate documents, or CBA’s that affect the daily business. Another example is the ever-changing immigration and visa arrangements that make it more difficult for the crew to be relieved or go ashore.
This is why Global Crew Management is a cost-effective personnel solution for ship owners who require an experienced organization and dedicated crew managers.